Telephone Courtesy Pays - Trainer's pack
This item is included in the following series/curriculum: Telephone Courtesy Pays
- Grade Level: Adult
- Subjects: Customer Service, Communication
- Produced By: Kantola Productions, LLC
- Year: 1991
- Country: United States
- Language: English
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Module includes a comprehensive trainers manual and materials to train 25, featuring participant checklists and role-play exercises.