Telephone Courtesy Pays
This item is included in the following series/curriculum: Telephone Courtesy Pays
- Grade Level: Adult
- Subjects: Customer Service, Communication
- Produced By: Kantola Productions, LLC
- Year: 1991
- Country: United States
- Language: English
- Running Time: 23m
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Learn how to: Handle multiple calls; Transfer calls; Solve communication problems; Resolve problems; Take clear messages; Use voice mail effectively. Excellent telephone skills increase customer satisfaction and assure that you won't miss important business opportunities. Be confident that your company is presenting a professional telephone image.