Service for All: Customer Service in a Diverse World
- Grade Level: Senior High (10-12)-Adult
- Subjects: Customer Service
- Produced By: Kantola Productions, LLC
- Year: 2008
- Country: United States
- Language: English
- Running Time: 12m
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Your customers deserve the same level of service and respect, regardless of age, ethnicity or national origin. Most of your customer service representatives already know this and act accordingly. But since your employees all bring their own individual opinions and biases into your establishment, it's important to ensure that everyone is on the same page on this very important issue. This program helps you created a culture of inclusiveness and equal treatment throughout your organization.