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Supervising for Quality

This item is included in the following series/curriculum: Supervising for Quality  

  • Grade Level: Adult
  • Subjects: Leadership, Business Skills
  • Produced By: Kantola Productions, LLC
  • Year: 1994
  • Country: United States
  • Language: English
  • Running Time: 26m
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Workforce values and expectations are changing, and so is the supervisors' role. Supervisors must build employee commitment and involvement, while continuing to fulfill traditional responsibilities for scheduling work, enforcing rules, and monitoring progress. Use this video to help your management staff build supervisory skills that maintain discipline and command respect, without creating resentment. Teach staff how to: praise, criticize, and discipline constructively; increase employee involvement and build employee commitment; reduce frustrating miscommunications; gain employee respect and loyalty. Includes free study guide and extra study guides are available for purchase.

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