By Kantola Productions, LLC - 1994
Workforce values and expectations are changing, and so is the supervisors' role. Supervisors must build employee commitment and involvement, while…
This study guide covers the principles of management and is a compliment to the Supervising for Quality video.
This instructor's manual covers the principles of management and is a compliment to the Supervising for Quality video.
Good teams build involvement, improve communication and cooperation, and generate innovative business solutions. They streamline decision-making and…
By Kantola Productions, LLC - 1991
This concise, 12-minute program will assure that everyone who picks up the phone in your office or business knows how to demonstrate good telephone…
78% of customers were missing out on new products and promotions, because they were not signed up to receive emails.