Reference Interviews
This item is included in the following series/curriculum: Check It Out
- Grade Level: General-Adult
- Subjects: Specific Career Information
- Produced By: Alberta Advanced Education
- Year: 2002
- Country: Canada
- Language: English
- Running Time: 25m
- Captions:
Email a friend Share on Facebook
Knowing how to properly query and respond to a patron's requests is essential to providing good service in a library. This program deals with issues of approachability, and the specifics of conducting a proper reference interview.