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Communication Skills for Nurses

  • Grade Level: Adult
  • Subjects: Specific Career Information
  • Produced By: VEA Group Pty Ltd
  • Year: 2011
  • Country: Australia
  • Language: English
  • Running Time: 22m
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Health professionals have a responsibility to provide clear, concise and appropriate information to colleagues, patients and the wider community. This essential program employs a dynamic combination of dramatised scenarios, real footage on the ward, and expert comment from health professionals, to get to the heart of communication in a health care setting. It discusses how nurses can communicate more effectively, and examine blocking behaviours that we can all fall into. It also delves into specific day-to-day situations faced by nurses, demonstrating how to break bad news, providing strategies for effective handover, and responding appropriately to aggression.