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Major Disturbances

This item is included in the following series/curriculum: Check It Out  

  • Grade Level: General-Adult
  • Subjects: Specific Career Information
  • Produced By: Alberta Advanced Education
  • Year: 2002
  • Country: Canada
  • Language: English
  • Running Time: 25m
  • Captions:
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Knowing how to handle difficult situations can be the difference between a peaceful solution or a headache. This episode focuses on common library policies for resolving difficult situations, such as drunken or violent behavior, rude or angry patrons, and illegal activities.

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