Introduction To The Front Office and Reception
This item is included in the following series/curriculum: Hospitality Stories
- Grade Level: Senior High (10-12)-Adult
- Subjects: Specific Career Information, Hospitality
- Produced By: VEA Group Pty Ltd
- Year: 1996
- Country: Australia
- Language: English
- Running Time: 20m
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This program considers the roles and responsibilities of the duty manager, concierge and porter at a five star hotel and contrasts these with duties of the manager of a youth hostel and the general manager of a three and a half star motor inn.