Email Etiquette

There is little doubt that email is an extremely useful innovation that has changed, and continues to change, the way we communicate. However, the fact that email is different to both voice and paper based communications can be a source of frustration for many people. This up to date program gives viewers an understanding of the conventions that have been developed by email users over the years to facilitate effective communication. In addition, the program exposes many of the myths that exist regarding such issues as email privacy, and warns of possible dangers when using email. The words 'Spamming' and 'Flaming' may not make sense to many people, but chances are they've come across examples of this type of behavior in their email usage. The animated 'cyber-postman', who features throughout the program, has seen every example of bad email usage you could imagine. With his assistance we provide a comprehensive introduction to the etiquette of using email.