Inside Story: Conflict Resolution

This Inside Story news desk looks at conflict and conflict resolution through four different case studies. * Global conflict: The role of United Nations in resolving conflict via the diplomatic process and establishment of peacekeeping forces. * Conflict at the community level: A case study involving the proposed siting of a toxic waste facility in Werribee, looking at the 'family-friendly' action taken by residents which led to the reversal of the decision. * Conflict in the workplace: We look at how McDonalds' manages workplace conflict and the process of mediation. * Conflict at school: The program considers a student taking inappropriate action to protest installation of security cameras. A mediation process ensues which sees positive outcomes achieved for all involved. This program provides an excellent and broad-ranging insight into conflict and conflict resolution on a range of levels.