Telephone and Reception
This item is included in the following series/curriculum: Office Skills Series
- Grade Level: Senior High (10-12)-Adult
- Subjects: General Business
- Produced By: VEA Group Pty Ltd
- Year: 2007
- Country: Australia
- Language: English
- Running Time: 25m
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The telephone and reception area in an office is the frontline of the business. Ensuring you are equipped with the correct skills is vital. In this program we demonstrate clearly and concisely why first impressions count, how to use the telephone effectively, the equipment and organisation of the reception desk and dealing with difficult customers. Say 'hello' to a brilliant educational program for office workers everywhere.